Features
How to fight product shrink in micro markets
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While cutting-edge technology and data are key, good old-fashioned people skills and relationship-building (with customers and with your staff) are the…
read now
Innovation, post COVID challenges top Vending Times best-read 2023 stories
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
2023 proved to be a year of challenges and opportunities for convenience services. Operators were enthused by the technology innovations that came on the…
read now
Customer expectations for convenience services: Can you deliver?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service…
read now
Nailing the right self-service solution; an ever evolving challenge
by Daniel Brown — Editor, Networld Media Group
How do you pick the right kiosk for your customers? This was the topic of a panel discussion, "Check in kiosks: finding the right solution for your venue,…
read now
New frontiers for convenience dining: How airports lead the way
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at last week's Self-Service Innovation Summit got an inside view of Burger King’s digital partnership with HMSHost, its airport foodservice partner.
read now
Do ATMs need more features?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Are advanced features for ATMs useful...or unhelpful?
read now
Tech exhibits enthrall attendees at Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors presented advances in…
read now
Self-Service Innovation Summit honors 2023 Automation & Self-Service Award winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Self-Service Innovation Summit honors the most innovative solutions for kiosks, vending and facilities for adapting to the new normalcy of COVID-19 and its…
read now
Migrating to self service: A roadmap to success
by Daniel Brown — Editor, Networld Media Group
Mike Abecassis, founder and CEO at GameTime and General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring…
read now
Free webinar offers tips, guidance for optimizing retail CX
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Beth Schultz, VP of research and principal analyst at Metrigy, will share advice and strategy for improving the retail customer experience in a free one-hour…
read now
New year trends to leverage for success, from AI to holographic advertising
by Daniel Brown — Editor, Networld Media Group
Chris Grosso, CEO at Intersection, joined Daniel Brown, editor at Digital Signage Today, to discuss the top trends in digital signage, digital out of home…
read now
Finalists named for 2023 Automation & Self-Service Awards
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The winners will be honored during an awards presentation at 5 p.m. EST on Dec. 5., when the Summit honors the most innovative solutions for kiosks, vending…
read now
Top 5 digital signage trends and predictions
by Daniel Brown — Editor, Networld Media Group
Far from being afraid of the changes, firms need to embrace them and pivot into them, finding creative ways to use innovation as an advantage, not an obstacle.
read now
Burger King’s self service play in airports: An inside look
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Steven MacArthur-Brooks of Burger King will interview HMSHost's Neil Thompson during a keynote presentation at the Self-Service Innovation Summit on Dec. 5 in…
read now
How Kodak Moments tackles the tech savvy customer: An inside view
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit next month in Miami will get an inside view of how the global technology player maintains its service delivery…
read now
Authentic experiences: How your brand can reach Gen Z for success and customer loyalty
by Daniel Brown — Editor, Networld Media Group
The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.
read now
ATM, Self-Service Software guide offers exclusive information on industry
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The 2023 ATM and Self-service Software Trends Guide delivers in-depth research based on interviews and survey data from financial institutions worldwide on how…
read now
Digital innovation in travel: Is the next frontier airport dining?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Next month, Neil Thompson of HMSHost will share his insights about what future innovations are in store for airports during a keynote presentation at the…
read now
‘Bar arcades’ ride surging demand for social gaming
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
One of the more recent innovations for restaurants with bars has been the "bar arcade" concept that marries a traditional pub to an amusement arcade.
read now
How c-stores tap tech to meet changing customer habits
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The convenience store sector is in a major transformation mode and challenged with meeting customer expectations, deploying smart tech while growing the bottom…
read nowSubscribe
Get the latest news and resources from Automation & Self-Service.
Recent Posts
