Features
Voice order at the self-service kiosk? Coming right up
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Ben Kaplan of PLNT Burger and Ken Sutton of Yobe Inc. are working on a voice solution that will allow guests to speak their order at a kiosk and pick it up in…
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'With that will come magic' — behind the scenes of Hollywood holograms with Raffi Kryszek
by Daniel Brown — Editor, Networld Media Group
Raffi Kryszek joins Digital Signage Today via video link to discuss the art and science of Proto holograms, predictions for the near future of the industry…
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Lessons from NASA's Webb Telescope with Greg Robinson
by Daniel Brown — Editor, Networld Media Group
Greg Robinson shared the gripping story of how teamwork, shared purpose, and positive culture carried the James Webb Telescope mission through adversity…
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Don't fear ChatGPT; instead, use it for good, argues education expert
by Daniel Brown — Editor, Networld Media Group
Dr. Micah Shippee makes a strong case for embracing emerging technologies, from digital signage to AI and ChatGPT, as their impact is inevitable across…
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Fast casual PLNT Burger readies self-serve voice order solution
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Following the pandemic, Ben Kaplan has looked to technology to restore personalization to unattended transactions, leading him to an AI-enabled voice order…
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ICXA retail peer group talks automation, consumer behavior
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The ICXA Retail Peer Group offers retail leaders a rare chance to share insight and talk retail customer experience issues, trends and challenges.
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Introducing tech? How to get the team on board
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Convenience services operators know they need to use technology. The biggest challenge is getting employee buy-in. Experts offer some insights.
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What's on the horizon for banking automation?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Banking automation is here to stay. However, banks also have to deal with questions of how automation can impact their brand image and the customer experience.
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How the changing retail landscape drives demand for convenience services
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As technology improves and new retail locations emerge, so do opportunities for convenience retail services in environments that have not traditionally offered…
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How and why employees hold key to unattended airport concessions
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The need for unattended retail became obvious during the pandemic, but HMS Host employees played a critical role in assisting guests with technology at Phoenix…
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Convenience retail innovation mesmerizes attendees at Georgia World Congress Center
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The trade show offered a wealth of innovation such as checkout-free markets, smart glassfront merchandisers, AI enabled biometric identification and age…
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Fort Worth Airport travel store boosts convenience with checkout-free shopping
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Fort Worth Magazine Travel Store improves both customer convenience and staff efficiency powered by Zippin's AI-enabled checkout-free technology.
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iRestaurant: Dirty Dough, Sweetberry, CKE Restaurants balance AI with human touch
by Daniel Brown — Editor, Networld Media Group
During this year’s Restaurant Franchising and Innovation Summit in Miami, Florida, a session of industry experts and operators convened to discuss automation…
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Apple dives into banking: How can banks respond?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Apple is offering a savings account with a 4.15% interest rate. How can banks respond?
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EV charging advertising: retail’s next growth opportunity
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Adding outdoor advertising to EV charging stations increases the engagement and relevance to consumers, explains Chadi Borghol, director of sales at Broadsign…
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ATM security: Best practices for independent operators
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Veteran ATM operators outlined safety and security measures, including having sufficient insurance, protecting physical assets, reconciling cash, meeting new…
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Amusement Expo trade show sizzles
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The Amusement Expo International trade show packed attendees into the Central Hall at the Las Vegas Convention Center as exhibitors presented a wealth of…
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Mobile wallets, ATMs find roles in remittance market
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
The remittance market is massive, valued at nearly $630 billion in 2022. Here's how mobile wallets and ATMs are playing a role in this space.
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‘Smart fridges’ today, automated drive-thru’s tomorrow?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
The quest to build an automated pizza drive-thru led this entrepreneur to an opportunity to offer 'smart fridges' to provide worksite foodservice.
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2023 Kiosk Marketplace Census: Post-pandemic recovery delivers 2nd consecutive growth year in 2022
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Growth in 2022 was driven by a convergence of rising consumer acceptance of self service, a recovering supply chain, a growing labor shortage, improving…
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