Features
Simbe brings real-time visibility to fresh departments, tackling shrink, food waste
by Sandra Carpenter — Editor, Networld Media Group
Grocers facing high shrink and labor costs in fresh food departments are turning to Simbe’s blend of robots and sensors, a self-service style solution that…
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Celebrating the future of self-service: Nominations for the 2025 ARKI awards closing soon
by Sandra Carpenter — Editor, Networld Media Group
Nominations are closing soon for the Automated Retail & Kiosk Innovation (ARKI) Awards, a celebration of the companies, technologies and visionary innovators…
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From vending to vision: How automated retail can go beyond convenience
by Sandra Carpenter — Editor, Networld Media Group
Keynote speaker Josh Rosenberg shares insight on his upcoming session at the 2025 Automated Retail and Kiosk Innovation Show, where he'll discuss how operators…
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Fusian sushi rolls out success with strategic automation and a human touch
by Sandra Carpenter — Editor, Networld Media Group
Fusian's approach to automation is distinctive in its focus on enhancing, rather than replacing, the human element of the dining experience.
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GNC deploys autonomous drones to speed up fulfillment, drive inventory efficiency
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
GNC deploys Corvus Robotic drones and the return on investment is way beyond more accurate inventory.
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Why voice interaction is the future of self-service
by Daniel Brown — Editor, Networld Media Group
Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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Samsung, SoundHound AI among 2024 Automation and Self Service award winners
by Sandra Carpenter — Editor, Networld Media Group
The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…
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Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story
by Sandra Carpenter — Editor, Networld Media Group
Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…
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Voice AI to dominate industry in coming year, says SoundHound AI exec
by Daniel Brown — Editor, Networld Media Group
Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…
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Nori founder's Self-Service Innovation Summit keynote addresses socially conscious tech
by Sandra Carpenter — Editor, Networld Media Group
Dr. Anora Morton, CEO and founder of The Nori Project, a pioneering "Food Equi-Tech" company, will be a keynote speaker at the upcoming Self-Service Innovation…
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Self-Service Innovation Summit executive panel to share future predictions, strategy insights
by Daniel Brown — Editor, Networld Media Group
This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…
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Self-Service Innovation Summit panel to cover biometrics in ATMs, kiosks
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Where does biometric identification stand today in self-service solutions? This is a topic a panel at the Self-Service Innovation Summit will cover in detail.
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Steven King to talk future of AI-powered automation at Self-Service Innovation Summit
by Sandra Carpenter — Editor, Networld Media Group
Steven King is a keynote speaker at the Self-Service Innovation Summit, where he will discuss how AI-powered robots are revolutionizing industries. The summit…
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How AI and voice-speech interaction is transforming kiosk customer experience
by Daniel Brown — Editor, Networld Media Group
AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…
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Microsoft woos digital signage providers with AI-fueled, omnichannel workplace strategy
by Daniel Brown — Editor, Networld Media Group
I received a firsthand look into Microsoft's big AI strategy, including Copilot AI, integrated workplace software stacks, and omnichannel communications…
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Expert tips for preparing for a successful retail season
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The free one-hour webinar will feature feature Lindsay Fifield, director of customer success at Forethought and Bron Rasmussen, CX operations at Cotopaxi.
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SLD chief shares digital signage strategies for banks, retail
by Daniel Brown — Editor, Networld Media Group
The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a…
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Building customer loyalty with rewards that matter
by Daniel Brown — Editor, Networld Media Group
The 2024 Interactive Customer Experience Summit included a panel entitled “Building customer loyalty with rewards that matter.” Each panelist shared their…
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