Bank Customer Experience Summit registration closing

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit, held jointly with the Interactive Customer Experience Summit from Sept. 11 to 13 in Charlotte, North Carolina, will focus…

Fraudsters, robbers up their game against ATMs: What you can do

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The importance of sustained vigilance against fraud and theft was highlighted during the Diebold Nixdorf Intersect Program in Las Vegas.

William Shatner discusses AI ethics with ProtoBot hologram avatar

by Daniel Brown — Editor, Networld Media Group

Hollywood fixture and Star Trek star William Shatner has released a video in which he discusses AI ethics with the recently launched ProtoBot holographic…

Gaming and entertainment: A new era for F&B

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Far sighted food and beverage establishments are cashing in on improved game machine technology, the popularity of social entertainment and the emergence of…

NCR expands through separation into 2 companies

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The ATM industry, typically a fairly conservative industry, has been experiencing major changes this year. One such change is NCR's separation into two…

ICX Summit goes local in Charlotte with tours for attendees

by Daniel Brown — Editor, Networld Media Group

This September's Interactive Customer Experience Summit will feature live tours across leading business locations in Charlotte, North Carolina, according to a…

Non-bank ATM deployers expand in changing climate

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Non-bank ATM operators bounce back from the pandemic with acquisitions of bank terminals to expand their reach, boosting fleet numbers and increasing…

Taking the mic: Women in AV, IT working to create safe, inclusive, prosperous industry

by Daniel Brown — Editor, Networld Media Group

Co-founders of Women in AV/IT join Digital Signage Today editor Daniel Brown via video link to discuss the state of women's issues and advocacy in digital…

On the leading edge? Don’t miss the Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology.

Microsoft responds to European Commission antitrust proceedings

by Daniel Brown — Editor, Networld Media Group

Microsoft has released a statement in response to the European Commission's announcement of antitrust investigation proceedings related to Microsoft Teams and…

Call to Interact – How PepsiCo communicated a touchless experience

PepsiCo developed and piloted a unique touchless ordering kiosk powered by hand tracking technology allowing customers to order without touching the screen.

Fazoli's exploring AI ordering at drive-thru

by Cherryh Cansler — Editor, FastCasual.com

Doug Bostick, president of Fazoli’s, is testing drive-thru voice AI in 12 company restaurants.

Gen Z confusion? 'Doing the right thing just isn't that hard.'

by Daniel Brown — Editor, Networld Media Group

From shattering popular myths to surprising revelations, EJ Kritz joined Daniel Brown to share an exclusive preview of a groundbreaking new study on Gen Z and…

ATM industry urges Congress to take action on Safe Access to Cash bill

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Following high profile deadly shootings at ATMs, the industry is calling on Congress to act to protect access to cash.

Sam's Club leveraging data to boost customer shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sam’s Club knows real-time insights make for better-informed decision making and, ultimately, boost the customer’s shopping experience.

Call for nominations for Automation & Self-Service Awards

Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…

Shield T3 taps vending technology to automate COVID testing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Shield T3 leveraged vending technology to allow college communities to order tests using their electronic health accounts and access COVID test kits at…

Consumers prefer self service to human interaction, but not all are happy about it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A survey quantified consumers’ preference for self service over in-person purchases, but it also revealed concerns about declining personalization caused by…

Automation a win-win for grocers, consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.

Kiosks, AI keeping wait times down at Scooter's drive-thrus

Nathan Lester, senior director of Drive-Thru Innovation at Scooter's Coffee, reveals how technology helps the chain with its "scoot on through" customer…