Red Dot, Blue Diamond partner in retail digital signage

October 4, 2023

Blue Diamond, a Tennessee-based manufacturer of tractor attachments, has partnered with Red Dot Digital Media, a specialty digital signage integrator, and Red…

Partner Tech Introduces Mini Bora Bora, a Hybrid Self-Checkout Solution at NACS Show 2023

A unique hybrid POS form factor with a base that swivels around 270° for a friction-free customer experience with seamless switching between self-checkout and…

How White Caste, Clutch, JackBe are revolutionizing the drive-thru experience

by Daniel Brown — Editor, Networld Media Group

With emerging technologies, including AI, changing the look and feel of the drive-thru experience, operators are future-proofing their operations

Nomination deadline extended for 2024 Top 50 retail innovators report

September 18, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

ICXA honors 5 Elevate Award winners at annual summit

by Daniel Brown — Editor, Networld Media Group

The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.

Seeking nominations for 2024 Top 50 retail innovators report

September 5, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

Walmart, Wing team up on drone delivery in Dallas

August 29, 2023

Walmart and Wing, an on-demand drone delivery provider powered by Google's parent company Alphabet, are deploying drone delivery from two Dallas metro stores…

ClearSale announces Client Portal launch

August 24, 2023

ClearSale, a business intelligence and risk management solutions firm, has announced the launch of Client Portal, its platform for customers to view and manage…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

Quotient launches DOOH platform for retailers

August 11, 2023

Quotient, a digital promotions and media technology firm, has launched its white label DOOH platform for retailers, aiming to allow companies of any size to…

ICX Summit goes local in Charlotte with tours for attendees

by Daniel Brown — Editor, Networld Media Group

This September's Interactive Customer Experience Summit will feature live tours across leading business locations in Charlotte, North Carolina, according to a…

Addressing the evolving payments landscape

The options consumers have when it comes to paying for goods and services continues to expand. Merchants need to find an efficient way to cater to those…

Presented by Nidec Instruments America Corporation

AI denim? Soorty launches HumAIn Chapter 2 collection

July 28, 2023

AI may be the hottest buzzword in tech right now, with ChatGPT and similar products revolutionizing everything from content creation and technology to areas of…

Kevel announces OpenRTB Protocol for retail media

July 27, 2023

Kevel, a platform monetization solutions firm, has announced the formation of an industry working group to establish an OpenRTB Protocol for Retail Media…

Castles Technology announces S1U2 unattended payment device for vending

July 26, 2023

Castles Technology, an Android payment solutions creator, has announced the debut of its S1U2 unattended payment device, which launched in Dubai, according to…

Challenges Facing Today's Self-Service Industry

One of the primary challenges facing self-service devices is the customer experience. Although self-service machines can be convenient for customers, they can…

Gen Z confusion? 'Doing the right thing just isn't that hard.'

by Daniel Brown — Editor, Networld Media Group

From shattering popular myths to surprising revelations, EJ Kritz joined Daniel Brown to share an exclusive preview of a groundbreaking new study on Gen Z and…

Sam's Club leveraging data to boost customer shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sam’s Club knows real-time insights make for better-informed decision making and, ultimately, boost the customer’s shopping experience.

B-Stock announces partnerships to automate, streamline recommerce marketplace operations

June 29, 2023

B-Stock, a B2B recommerce marketplace that resells secondhand electronics, has announced partnerships to automate and streamline parts of its operations, with…

Automation a win-win for grocers, consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.