Epson announces kiosk, mobile POS, solutions and priorities

November 24, 2023

Epson has announced strategy priorities and solutions, including kiosk, all-in-one mobile POS products, and thermal printing solutions for receipt and label…

Report lists top American tech gifts by state; includes iPhone 15, Smart TVs

November 21, 2023

America's top tech gifts for Black Friday shopping season have been revealed, with an overall lead by iPhone 15 and including items like Smart TV sets and…

Challenges drive vending machine evolution as new ‘automated retailers’ spur revenue and profitability

As times and consumer interests change, so, too, have vending machines. The devices have evolved into what some in the industry refer to as automated…

E Ink, Sharp demo Spectra 6 color ePoster in Tokyo

November 10, 2023

E Ink and its partner Sharp Corporation have unveiled a demonstration of their collaborative product, the Spectra 6, in Tokyo during SHARP Tech-Day, according…

How to maximize the ROI of your hospitality touchscreen solutions

by Barbara VanGennep — Vice President of Business Solutions, MicroTouch

John Dixon, VP business solutions at MicroTouch, explains how touchscreen solutions offer reliable, efficient self-service and automation throughout a…

Digital Signage in Retail eBook

Use a variety of digital screens, interactive kiosks, and video walls to keep customers and employees updated about products and services, promotional offers…

8 ways to leverage digital signage in retail

With digital signage software, you can create a Connected Retail Store where digital signs, POS, mobile phones, and kiosks are no longer standalone. Instead…

SOS partners with Ulta Beauty in smart kiosks, in-store advertising

October 24, 2023

SOS, a female-founded company focusing on smart vending machines for wellness products, has partnered with Ulta Beauty for smart kiosks in Ulta stores along…

Revolutionizing self-service: A peek into the future at the ICX Summit

by Daniel Brown — Editor, Networld Media Group

A panel of industry experts convened to discuss this and strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte…

Self-order at c-store gas pump makes for dynamic shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Self-ordering at the gas pump offers c-stores an opportunity to enhance customer experience, grow product purchase and boost profitability. It also can meet…

Red Dot, Blue Diamond partner in retail digital signage

October 4, 2023

Blue Diamond, a Tennessee-based manufacturer of tractor attachments, has partnered with Red Dot Digital Media, a specialty digital signage integrator, and Red…

Partner Tech Introduces Mini Bora Bora, a Hybrid Self-Checkout Solution at NACS Show 2023

A unique hybrid POS form factor with a base that swivels around 270° for a friction-free customer experience with seamless switching between self-checkout and…

How White Caste, Clutch, JackBe are revolutionizing the drive-thru experience

by Daniel Brown — Editor, Networld Media Group

With emerging technologies, including AI, changing the look and feel of the drive-thru experience, operators are future-proofing their operations

Nomination deadline extended for 2024 Top 50 retail innovators report

September 18, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

ICXA honors 5 Elevate Award winners at annual summit

by Daniel Brown — Editor, Networld Media Group

The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina.

Seeking nominations for 2024 Top 50 retail innovators report

September 5, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

Walmart, Wing team up on drone delivery in Dallas

August 29, 2023

Walmart and Wing, an on-demand drone delivery provider powered by Google's parent company Alphabet, are deploying drone delivery from two Dallas metro stores…

ClearSale announces Client Portal launch

August 24, 2023

ClearSale, a business intelligence and risk management solutions firm, has announced the launch of Client Portal, its platform for customers to view and manage…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

Quotient launches DOOH platform for retailers

August 11, 2023

Quotient, a digital promotions and media technology firm, has launched its white label DOOH platform for retailers, aiming to allow companies of any size to…