Retail News & Media
Amazon Go store opens in Washington state
February 15, 2023
Amazon has opened a suburban format Amazon Go store in the Fredrickson area of Puyallup, Washington.
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American consumers like humans over chatbots
February 10, 2023
More than two in three, 68%, of Americans have used a customer service chatbot but even more, 77%, view them as frustrating and 88% would rather interact with…
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Self-service innovation emerges faster, but 2023 brings new challenges
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels.
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Self-service equipment finds more post-pandemic niches
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Post-pandemic, consumers want to return to stores, but they are also seeking an omnichannel experience that includes self-service equipment.
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Ready for pickup lockers? What to consider
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of decision makers who have taken the plunge with the nascent pickup locker technology shared their experiences during the recent Self-Service…
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How to use category management in micro markets and vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Advances in category management software provide the tools to allow operators to have the most profitable product mix for both micro markets and vending…
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Game plan for introducing automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As consumers become familiar with self service, retailers must rely on their employees to educate customers.
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Farmer’s Fridge’s Luke Saunders wows Summit attendees
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Luke Saunders, founder and CEO of Farmer's Fridge, described how he revolutionized the fresh food vending business during the recent Self-Service Innovation…
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Exhibit floor sizzles with excitement at Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors demonstrated advances in…
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The Digital Transformation Checklist All Businesses Need
Although it’s hard to predict what customer trends will pop up in the years ahead, one preference that will only continue to grow: an increasing expectation…
Presented by Burroughs, Inc.
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Drone delivery: Consumers want it, retailers making it happen
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
For years drone makers have been heralding how the technology can help the retailer struggling with faster and more efficient delivery. Consumers want it and…
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Defining metaverse in the retail realm
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
One of the top buzzwords in retail today, if not the top, is metaverse — the emerging virtual customer experience. Retailers are moving into the new dimension…
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Simplifying Digital Signage Content Management
Managing digital signage content and kiosk information poses complex challenges for employees in charge of managing content but developers have recently made…
Presented by PROVISIO LLC
download nowRemote Technology Enables Consumers to Control Kiosks via Smartphones
Touchless solutions are enabling consumers to control kiosks, interactive displays and other public self-service machines using their smartphones. Users only…
Presented by PROVISIO LLC
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