Preparing Your CX Org For Busy Season: Expert Tips for Success

Busy season is here for retailers and it's crucial to ensure your CX team can handle the surge efficiently. Join our webinar to discover tips to prepare your…

Finalists named for 2024 Automation and Self Service Awards

by Sandra Carpenter — Editor, Networld Media Group

The winners will be honored during an awards presentation on Dec. 10 during the upcoming 2024 Automation and Self Service Summit.

Emerging technologies revolutionizing the shopping experience

by Daniel Brown — Editor, Networld Media Group

AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to…

DARPA awards AI training contract to Indy Autonomous Challenge

October 2, 2024

The U.S. Defense Advanced Research Projects Agency (DARPA) has selected Indy Autonomous Challenge (IAC), a non-profit corporation based in Indianapolis…

Ericsson, Inform partner in technology to combat money laundering, fraud

September 30, 2024

Ericsson, a provider of connectivity and other technology solutions leveraged by billions of global customers, has partnered with Inform, a developer of…

Citing automation concerns, U.S. dockworkers plan midnight strike

September 30, 2024

United States dockworkers plan to strike at midnight on Monday, with demands including higher wages and protections against automation. Affecting major ports…

From Sweden to Europe - NAIS's AI Vending Journey

Daniel Nowak, the visionary founder and CEO of Nordic AI Solution (NAIS), boasts a diverse background spanning over 30 years in retail and IT. In 2021, he…

Presented by SandStar

Momos raises $10M for AI-powered restaurant customer platform

September 23, 2024

Momos, an AI-powered customer platform for multi-location brands, has raised $10 million in Series A funding to help food and beverage, retail and other…

Intel stock rises amid Amazon, federal deals

September 19, 2024

Intel stock prices rose this week amid news of deals with Amazon and the federal government, along with aggressive internal changes aiming to reboot the…

Amazon leverages generative AI for delivery

September 18, 2024

Amazon is leveraging generative AI to boost efficiency in deliveries, with applications including delivery route optimization and warehouse robot technology.

Ovation unveils AI-driven operational improvement tool for restaurants

September 17, 2024

Ovation, a guest experience platform for multi-unit restaurants, has launched Goals, an AI-driven operational improvement tool designed to automate change for…

Swipeby upgrades Voice AI phone assistants

September 17, 2024

Voice AI phone assistants are commonplace for large organizations, but now there's a version designed for small-to-medium-sized restaurants, thanks to…

Xerox announces Taktiful Software Solutions partnership

September 10, 2024

Xerox has partnered with Taktiful Software Solutions to expand the company's footprint in digital embellishment.

Cyngn patent targets autonomous vehicle sensor data

September 6, 2024

Cyngn, an autonomous vehicle tech developer, has announced its 20th U.S. patent, which covers a method to preserve accuracy of autonomous vehicle sensor data…

Wallace & Gromit tackle AI, automation, robotics in upcoming Netflix film

September 5, 2024

Wallace & Gromit, the claymation children's characters created by Oscar-winning Aardman Studios, are tackling themes of AI and automation in their new film…

Mike Slovin on smart cities, smart homes, AI, and sustainability

by Daniel Brown — Editor, Networld Media Group

The rise of smart cities, smart homes, and smart businesses has been fueled by the explosive growth of AI, the IOT, and related tech. Mike Slovin, VP and GM at…

Visix debuts advanced workplace wayfinding with virtual tours, AI gesture control

August 15, 2024

Visix, a digital signage and software firm, has debuted advanced workplace wayfinding solutions featuring AI gesture control and virtual tours.

ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Networld Media Group

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

ICX Summit: Future of retail with Steven King

by Daniel Brown — Editor, Networld Media Group

Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…

Interactive shopping app Capsule taps genAI

August 12, 2024

Capsule, an AI-powered shopping app, aims to transform online retail shopping, starting with women's fashion.