How AI can help in operational efficiency, labor productivity, productized compliance

August 28, 2025

In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…

How AI turning labor from cost center into growth driver for multi-location businesses

August 15, 2025

AI is transforming how multi-location businesses — restaurants, retailers, hotels, etc.— manage their most significant controllable cost: labor. Instead of…

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Presented by Deputy Corporation

Amazon deploys 1 millionth robot, launches AI model for robotic fleet

July 2, 2025

Amazon has hit a robotic milestone with the deployment of its one millionth robot in operation.

Automated access: Anora Morton, JD on self-service, community impact

Join Anora Morton, JD, and Vending Times editor Sandra Carpenter as we discuss how automation is delivering accessible solutions and community impact.

The strategic embrace: Blending automation and AI power with the human touch to drive customer relationships

by Jeanne Duca — Chief Marketing Officer, BCN

Retailers face a tricky balancing act: using technology to make life easier for customers while keeping the human connection that builds loyalty and trust.

Consumers want real human support and they want it fast

April 21, 2025

When it comes to interacting with a contact support center consumers still want real human support and they want it fast, accurate and on their terms.

Self-service is evolving: Say hello to the Automated Retail and Kiosk Innovation Show!

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit is now the Automated Retail and Kiosk Innovation Show (ARKI), an event focused on the future of automated retail, December…

AI-powered coffee kiosk aims to redefine vending

April 17, 2025

CERĒS Robo Coffee Shop, a smart kiosk utilizing artificial intelligence to prepare specialty coffee beverages, has been introduced as a potential evolution of…

The AI Advantage in Retail: Driving Engagement, Loyalty, and Sales

Retailers face mounting challenges as consumer expectations rise. But there’s good news. Small, strategic interventions at key moments in the customer journey…

Presented by NICE

Virtual dressing room global market to hit $42M by 2030

April 7, 2025

The global market for virtual dressing room for e-commerce is projected to hit $4.165 million by 2030 with an annual growth rate of 14.2% in the next five…

UltronAI founder on how AI, computer vision enhance retail checkout, reduce shrink, optimize operations

In this episode of the CX Innovators podcast, Marios Savvides, founder, chairman and CTO at UltronAI, shares insight with RetailCustomerExperience.com editor…

Instacart leader talks Caper Cart and why it may be the game-changer for grocery retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Nick Nickitas, general manager, local independent grocery, at Instacart, shares insight with…

ASRock Industrial launches Intel Core Ultra 200S Processor Motherboards

January 10, 2025

ASRock Industrial, a computer hardware manufacturer, has launched its Intel Core Ultra 200S Processor Motherboards.

Why voice interaction is the future of self-service

by Daniel Brown — Editor, Networld Media Group

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…

OpenAI unveils for-profit strategy

December 27, 2024

OpenAI plans to restructure and launch a public benefit corporation, according to Reuters, with aims to raise more capital and ease nonprofit restrictions.

Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

Best Buy, Target among retailers leveraging AI for shoppers

December 19, 2024

Best Buy and Target are among the retailers leaning into AI to help holiday shoppers, as reported by the Star Tribune, using generative AI to help shoppers…

VusionGroup, The Fresh Market partner in signage, inventory management

December 17, 2024

VusionGroup, a digitalization solutions firm, has partnered with The Fresh Market, a grocery store brand, to roll out Vusion 360 digital technology…