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Commentary

Will battery-powered parcel lockers revolutionize deliveries?

by Käroli Michelson — Marketing Specialist, Cleveron AS

As online shopping continues to grow, the demand for efficient and secure delivery solutions will only intensify. Battery-powered parcel lockers have emerged…

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Time for a new perspective on self service

by Tyler Wells — ISV & Strategic Accounts Partner Manager, Americas, MicroTouch

How well businesses implement self service is likely to determine winners and losers. The first step is recognizing that self-service is essential, beneficial…

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Where is the bitcoin ATM market headed?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What's driving the bitcoin ATM market? There are several factors to consider including security and accessibility. However, there are also issues holding it…

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What do today's consumers really think about self checkout?

by Andrew Morrison — Technical Director, Zytronic

Self-checkout can add to a feeling of loneliness for some people, but it can also add a layer of fun interactivity to the customer experience.

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How the rise in kiosks will really impact cash usage

by John Clatworthy — Senior Vice President, Chief Customer & Strategy Officer, Cash Connect, a division of WSFS Bank, Cash Connect, a division of WSFS Bank

While kiosks are on the rise, that doesn’t necessarily translate to a decreased use of cash as some may assume it does.

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5 reasons to implement automated BOPIS kiosks

by Lisette Soop — Marketing Specialist, Cleveron AS

By using automated parcel units, businesses can save money and offer customers a reliable safe and convenient delivery option.

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Media, actors, authors challenge AI over IP rights

by Daniel Brown — Editor, Networld Media Group

News organizations have started blocking at least some AI web crawlers, related to concerns about intellectual property. We take a deep dive into the…

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5 POS tech issues you need to avoid

by Larry Fiel — VP of Marketing, PDQ Signature Systems

We all make mistakes...it's a part of being human. And like many of our mistakes, they can be undone or easily corrected without hardship. But when it comes to…

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How robotics are changing unattended retail

Robots can help companies enhance their in-store shopping and dining experiences, providing modern solutions to address customer and organizational needs.

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3 myths about accepting cash at self service

Enabling cash acceptance at self service machines reduces wait times and therefore maximizes revenue while also reducing labor needs and operating costs.

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How do vending machines get recycled?

by Sam Roberts — Digital Marketing Manager, Connect Vending

A recycling specialist offers an overview of the processes involved in recycling a retired vending machine to be reused for other purposes.

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5 reasons when to cover your digital kiosk

While kiosks are built to withstand ongoing use, there are circumstances when a cover can protect it from damage and extend its useful life.

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Kiosk connectivity: the key to revenue on multiple fronts

by Brian Gill — Senior National Sales Manager, OptConnect

Businesses that embrace kiosk connectivity today will position themselves for success in the increasingly interconnected world of tomorrow.

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How bitcoin ATMs are revolutionizing the remittance industry

Bitcoin ATMs have emerged as a disruptive force in the remittance industry, revolutionizing the way cross-border transactions are conducted.

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Micro markets, self-service retail now ubiquitous with customers loving convenience, variety

Self-service offerings are becoming a necessity for many retailers as consumers increasingly adopt tap-and-pay options. Self-service kiosks save retailers…

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Embracing AI-powered customer service — peril and promise

by Daniel Brown — Editor, Networld Media Group

AI isn't going anywhere, and AI-powered avatar customer service is on the rise, including a recent in-person demonstration in Orlando Florida. Citing recent…

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How GPT can create smarter kiosks

Large language model technology coupled with GPT have advanced kiosks to a new level of efficiency and value.

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EV adoption: Open payment systems can make it happen

To drive EV adoption, the government should focus on more than infrastructure and physical accessibility. It needs to focus on seamless payments to ease the…

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Ice vending finds its niche in 2023

While self service in general is expanding, ice vending machines are growing driven by several unique market factors. An industry veteran offers his…

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Powering the QSR customer experience: AI and machine learning

Artificial intelligence and machine learning are being deployed to personalize the customer experience at self-serve kiosks and drive-thrus in the restaurant…

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