Commentary
5 ATM features that can transform customer experience
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Want your ATM to succeed? Consider adding these five essential features.
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Supercharging last-mile delivery: How ROPIS pushes retail success
by Lisette Soop — Marketing Specialist, Cleveron AS
The impact of the reserve-online-pickup-in-store and parcel terminals combination is evident. Making the experience seamless fosters customer loyalty…
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Self checkouts pro and con: Some common sense solutions
by Peter Alcock — Head of Product Marketing, Network Merchants Limited (NMI)
Adding tech features can be fun, but you don't want them to hinder your operations or negatively affect the shopping experience. The solution: only add…
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How to decide how AI-powered kiosks can help visitors and staff
by Paul McManus — CEO, Advanced Robot Solutions
AI-powered kiosks do a great job of providing information to visitors in an easily digestible way.
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How AI-powered kiosks can provide customer satisfaction despite labor shortage
by Paul McManus — CEO, Advanced Robot Solutions
Against the backdrop of labor shortages, high-tech yet affordable tools exist to bridge the gap between customer service expectations and the availability of…
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How to design high-bright LCDs for challenging applications
by Andrew Blum — President, DCL Technologies
Designing high bright LCDs involves a meticulous balance of backlighting technology, optical design, power management, thermal considerations, color…
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How conversational AI, machine learning can jumpstart self checkout kiosks
by Akshay Sharma — Chief Technology Evangelist, Kovair
The e-kiosk industry coupled with newer technologies like robotics, AI/ML and future conversational AI must create more holistic offerings that can provide a…
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5 considerations when planning a self-service kiosk deployment
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
While the kiosk industry’s expansion offers more choices to potential technology users, the growth of product offerings now requires users to consider a wider…
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7 differences between consumer and commercial LCDs
by Andrew Blum — President, DCL Technologies
The use case for LCDs is often very different from the use case of a commercial or industrial application.
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How AI and IoT are changing self service equipment
by Pooja Neharkar — digital marketer, sphinx solutions
As modern businesses are rapidly investing in AI and IoT implementation, self-service equipment will offer more convenience and efficiency on an unparalleled…
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Misconceptions about ATM fees
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
ATM fees pose a major point of contention for consumers. No one likes to pay for a service that they are used to receiving for free by using their bank's ATM.
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2024: Regulatory dynamics and the rise of crypto ATMs
As the crypto ecosystem continues to evolve and develop, navigating those regulatory waters will be essential for all companies to thrive and contribute to the…
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Finding the balance between digital experiences and human interaction
by Jay Burdette — Senior Director, Enterprise Process Innovation Center, Panasonic Connect
Every organization will find balance in different ways. But all have one thing in common: technology-backed kiosk and POS experiences supplemented by human…
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Innovators seek viable model for consumer VR/AR/MR
CES acted as a 'last-chance-saloon' to prove the bankability of the much-hyped consumer application of the tech. Especially so as manufacturers pivoted to ride…
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Surcharge-free ATMS: Are they inevitable?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Customers hate fees at ATMs, and fees are continuing to rise. Are surcharge-free ATMs the way of the future?
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How contactless ATMs boost customer experience
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What exactly are contactless ATMs, and how do they work?
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Essential kiosk features to look out for in 2024
by Abhinandan Ghosh — Senior Content Editor, Scalefusion
More businesses will want to adopt kiosk management solutions in 2024. A unified endpoint management expert explores the critical kiosk features needed for…
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How to get a handle on the self checkout data explosion
by Ozan Unlu — CEO, Edge Delta
Self checkout continues to expand, but glitches continue at an alarming pace as data volume rises. Retailers and restaurants need to scrutinize their data…
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How to improve self-service cybersecurity
by Mark Aldred — Head of Sales, Auriga
Cybersecurity needs to be at the top of the agenda for every industry. This is especially the case for the financial institutions, which are always in the…
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Self-service technology makes new inroads in amusements
Self-service automation is yet another movement making inroads in today’s multifaceted entertainment scene.
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