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Self-Service News & Media

EV charging venture Ionna receives regulatory approval, names Seth Cutler CEO

February 13, 2024

Ionna LLC, a joint venture formed by BMW, General Motors, Honda, Hyundai, Kia, Mercedez-Benz and Stellantis to provide EV charging infrastructure, has received…

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Finding the balance between digital experiences and human interaction

by Jay Burdette — Senior Director, Enterprise Process Innovation Center, Panasonic Connect

Every organization will find balance in different ways. But all have one thing in common: technology-backed kiosk and POS experiences supplemented by human…

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Innovators seek viable model for consumer VR/AR/MR

by Kevin Williams

CES acted as a 'last-chance-saloon' to prove the bankability of the much-hyped consumer application of the tech. Especially so as manufacturers pivoted to ride…

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Paramount Management Group acquires ATM provider Cypress Advantage

February 12, 2024

Paramount Management Group, an ATM solutions provider, has acquired Cypress Advantage, an independent ATM service provider in Washington. With this…

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How one retail veteran achieves customer satisfaction with self service in today’s omnichannel marketplace

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As omnichannel shopping has expanded for nearly all product categories, how does a brand ensure the same level of customer satisfaction in self-service…

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AI-enabled mailbox-as-a-service to provide last mile delivery in Antigua

February 12, 2024

Arrive Technology Inc., an Indianapolis, Indiana-based provider of autonomous delivery, has teamed with AllMart Marketplace, an online retailer, to deploy up…

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Robot waiters to post 35+% annual growth through 2028

February 12, 2024

Robot waiters are expected to post a 35.14% combined annual growth rate through 2028, reaching a $1.97 billion market, boosted by labor shortages, rising costs…

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Walmart to introduce EV charging stations

February 12, 2024

Walmart will introduce EV charging stations as part of its new and remodeled stores, John Furner, president and CEO, said in a recent company announcement.

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Genesis Coin files lawsuit against AML Software, Bitcoin of America for alleged copyright infringement

February 12, 2024

Genesis Coin Inc. filed a lawsuit against AML Software Inc. and Bitcoin of America for allegedly copying software code for its user interface for ATMs. The…

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LG Business Solutions expands distribution pact with RobotLab

February 9, 2024

LG Business Solutions USA has expanded its distribution agreement with RobotLab, a manufacturer of robotic solutions, according to a press release.

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Ball State University celebrates National Pizza Day with robotic pizza machine

February 9, 2024

To celebrate National Pizza Day, Ball State University in Muncie, Indiana, is offering free pizza samples from 11 a.m. to 2 p.m. and from 3 p.m. to 5 p.m. from…

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Once opposed, NFL now welcomes sports betting with open arms

February 9, 2024

Sports betting, once viewed by the National Football League as its greatest threat, has turned into a jackpot, according to an article in The Wall Street…

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Cantaloupe boosts Q2 2024 results, affirms full year expectations

February 9, 2024

Cantaloupe Inc. lifted its Q2 2024 sales and earnings, driven by higher subscription and transaction fees, according to an earnings report. Highlights include:

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Washington State intros health testing kiosks

February 8, 2024

The Washington State Department of Health has teamed with local health jurisdictions and tribal nations to introduce kiosks offering free COVID-19 and flu…

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Michigan town intros automated services kiosk

February 8, 2024

Residents of Grand Blanc Township, Michigan can now perform property searches, file for building permits, pay bills and sign up for automatic payments at a…

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Xwell expands Clockwork robotic manicures to airports

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Xwell Inc., which offers self-operated massage chairs, nail care services, COVID testing kiosks and more, saw the airport as a natural offering for robotic…

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OptConnect acquires M2M DataGlobal

February 7, 2024

OptConnect, a managed wireless services provider, has acquired Santiago, Chile-based M2M DataGlobal, an IoT provider, for an undisclosed sum, according to a…

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Georgia lawmakers consider allowing Narcan machines

February 7, 2024

Georgia lawmakers are considering a state law to make Narcan and other drugs more easily accessible, according to a fox5atlanta.com report.

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Wisconsin dispensary installs self-serve cannabis kiosks

February 7, 2024

Visitors to Ethereal Gold Dispensary in Waukesha, Wisconsin, can use an automated self-serve kiosk to buy cannabis and mushroom products that are legal in…

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Mobile hands-only CPR kiosk arrives in Philadelphia

February 7, 2024

Visitors to the Lenfest Center in Philadelphia can learn hands-only CPR at a mobile kiosk that trains people how to help someone suffering cardiac arrest…

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