Self-Service Features
What makes the Automated Retail & Kiosk Innovation Show a must-attend event?
by Richard Slawsky — Editor, Connect Media
The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.
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Transforming high-traffic operations: The power of strategic self-service
by Mandy Wolf Detwiler — Editor, Connect Media
A panel of experts at the Automated Retail & Kiosk Innovation Show Dec. 10-12 will discuss how strategically deploying smart self-service solutions can elevate…
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Steven King to keynote, co-host ARKI 2025: A new era for automated retail and kiosk innovation
by Sandra Carpenter — Editor, Networld Media Group
Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining self-service and retail.
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The human touch: How kiosks are transforming retail, restaurants
by Mandy Wolf Detwiler — Editor, Connect Media
Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…
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Simbe brings real-time visibility to fresh departments, tackling shrink, food waste
by Sandra Carpenter — Editor, Networld Media Group
Grocers facing high shrink and labor costs in fresh food departments are turning to Simbe’s blend of robots and sensors, a self-service style solution that…
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Celebrating the future of self-service: Nominations for the 2025 ARKI awards closing soon
by Sandra Carpenter — Editor, Networld Media Group
Nominations are closing soon for the Automated Retail & Kiosk Innovation (ARKI) Awards, a celebration of the companies, technologies and visionary innovators…
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From vending to vision: How automated retail can go beyond convenience
by Sandra Carpenter — Editor, Networld Media Group
Keynote speaker Josh Rosenberg shares insight on his upcoming session at the 2025 Automated Retail and Kiosk Innovation Show, where he'll discuss how operators…
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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Samsung, SoundHound AI among 2024 Automation and Self Service award winners
by Sandra Carpenter — Editor, Networld Media Group
The Self-Service Innovation Summit announced the winners of its fifth annual Automation & Self-Service Awards on Dec. 10, recognizing the most innovative…
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Self Service Innovation Summit 2024: Gong cha's kiosk-driven success story
by Sandra Carpenter — Editor, Networld Media Group
Gong cha's successful implementation of self-service kiosks, highlighted at the Self-Service Innovation Summit, enhances customer experience, boosts efficiency…
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Nori founder's Self-Service Innovation Summit keynote addresses socially conscious tech
by Sandra Carpenter — Editor, Networld Media Group
Dr. Anora Morton, CEO and founder of The Nori Project, a pioneering "Food Equi-Tech" company, will be a keynote speaker at the upcoming Self-Service Innovation…
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Self-Service Innovation Summit executive panel to share future predictions, strategy insights
by Daniel Brown — Editor, Networld Media Group
This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…
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Self-Service Innovation Summit panel to cover biometrics in ATMs, kiosks
by Bradley Cooper — Editor, Connect Media
Where does biometric identification stand today in self-service solutions? This is a topic a panel at the Self-Service Innovation Summit will cover in detail.
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CX executive roundtable highlights CX innovations, future trends at ICX Summit
by Daniel Brown — Editor, Networld Media Group
At this year's ICX Summit, hosted in Charlotte, North Carolina by Networld Media Group, a roundtable discussion featuring industry leaders in customer…
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4 rules for crafting an exceptional online experience
by Daniel Brown — Editor, Networld Media Group
Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.
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ICX Summit: Tapping customer feedback to drive retail wins
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…
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SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn
by Sandra Carpenter — Editor, Networld Media Group
In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…
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Call for nominations for Automation & Self-Service Awards 2024
by Sandra Carpenter — Editor, Networld Media Group
Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The awards honor innovators who are…
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How to transform retail customer experience using AI, digital signage, self-service
by Daniel Brown — Editor, Networld Media Group
We reached out to Greg Jones, CEO at tutch, to learn how retailers are leveraging digital signage, self-service, and AI for powerful customer experiences.
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5 ATM features that can transform customer experience
by Bradley Cooper — Editor, Connect Media
Want your ATM to succeed? Consider adding these five essential features.
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