Nailing the right self-service solution; an ever evolving challenge

by Daniel Brown — Editor, Networld Media Group

How do you pick the right kiosk for your customers? This was the topic of a panel discussion, "Check in kiosks: finding the right solution for your venue,…

Migrating to self service: A roadmap to success

by Daniel Brown — Editor, Networld Media Group

Mike Abecassis, founder and CEO at GameTime and General Vending Service, delivered the opening keynote address at the Self-Service Innovation Summit, exploring…

Choosing your interactions for success in self-service

December 1, 2023

This year's Self-Service Innovation Summit will include a special session entitled "Self-service kiosks and the many forms of how to interact," with real-life…

Epson announces kiosk, mobile POS, solutions and priorities

November 24, 2023

Epson has announced strategy priorities and solutions, including kiosk, all-in-one mobile POS products, and thermal printing solutions for receipt and label…

Soofa announces CEO Toby Sturek

November 8, 2023

Soofa, a firm that creates solar-powered smart kiosks, has named Toby Sturek as its CEO, according to a press release.

Self-Service Innovation Summit to highlight hundreds of lessons from self-service device deployments

November 2, 2023

This year's Self-Service Innovation Summit will include a special session entitled "Lessons from 100s of Self-Service Device Deployments," to include real-life…

The future of automation and self service

The rise of linked technologies, from 5G and upcoming 6G networks to AI and the Internet of Things, is rapidly transforming the linked destinies of automation…

Presented by Automation & Self-Service

Revolutionizing self-service: A peek into the future at the ICX Summit

by Daniel Brown — Editor, Networld Media Group

A panel of industry experts convened to discuss this and strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte…

Partner Tech Introduces Mini Bora Bora, a Hybrid Self-Checkout Solution at NACS Show 2023

A unique hybrid POS form factor with a base that swivels around 270° for a friction-free customer experience with seamless switching between self-checkout and…

LG announces SVP sales to oversee digital signage, emerging technologies

by Daniel Brown — Editor, Networld Media Group

September 27, 2023

LG Business Solutions has announced Mike Kosla as its SVP of sales, effective immediately, according to a press release.

Mumbai cinema launches with self-service kiosks, chef-cooked cuisine

September 12, 2023

Miraj Cinemas has launched its latest multiplex in Mumbai, bringing India's third-largest cinema chain (which is also 100% vegetarian) to 60 cinemas…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Connect Media

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

Addressing the evolving payments landscape

The options consumers have when it comes to paying for goods and services continues to expand. Merchants need to find an efficient way to cater to those…

Soofa teams with Boston, releases air quality widget

August 2, 2023

Soofa, a provider of solar-powered kiosks with OOH advertising, has announced its air quality widget rollout in partnership with Boston's Environment…

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Challenges Facing Today's Self-Service Industry

One of the primary challenges facing self-service devices is the customer experience. Although self-service machines can be convenient for customers, they can…

Embracing AI-powered customer service — peril and promise

by Daniel Brown — Editor, Networld Media Group

AI isn't going anywhere, and AI-powered avatar customer service is on the rise, including a recent in-person demonstration in Orlando Florida. Citing recent…

SOS receives $7.6M in funding for smart wellness vending machines

June 26, 2023

SOS co-founders Susanna Twarog (L) and Robina Verbeek (R). Image provided by Made You Feel. SOS, a smart wellness products vending machine company…

Olyns announces $4M funding round for AI-powered recycling tech

May 8, 2023

Olyns, a recycling technology firm, has announced results from its $4 million Series A funding round, according to a press release.

Right to Repair

The Right to Repair means you're actually in the driver's seat when it comes to selecting & partnering with an independent service provider or even choosing to…

Presented by Burroughs, Inc.