The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Challenges Facing Today's Self-Service Industry

One of the primary challenges facing self-service devices is the customer experience. Although self-service machines can be convenient for customers, they can…

Carvana improves Q2 2023 loss, restructures its debt

July 19, 2023

Carvana, an e-commerce platform for buying and selling used cars that offers a car vending machine, improved its loss against a revenue decline for Q2 202…

National Merchants Association debuts robot server

July 19, 2023

National Merchants Association, a provider of payments services and self-serve kiosks, has introduced its Matradee L, a robot server and food runner under its…

Tesco taps Givex for self-serve kiosks at U.K. cafes

July 18, 2023

Tesco Café, a subsidiary of Tesco PLC, has teamed with Givex to introduce self-service kiosks, kitchen automation, inventory control and menu management to…

Indiana county library installs free legal assistance kiosk

July 18, 2023

People in Sullivan, Indiana in need of legal assistance can use a free kiosk available at the county library, courtesy of the Indiana Bar Association…

Play Synergy to acquire Azure Gaming assets

July 17, 2023

Empire Technological Group Ltd., a Las Vegas-based company doing business as Play Synergy, plans to acquire Aruze Gaming America's slot machine business…

Olo teams with Bite on card-present payments for self-serve kiosks

July 17, 2023

Olo Inc., a SaaS platform for restaurants that enables hospitality services at every guest touchpoint, has teamed with Bite, a provider of self-service kiosks…

Court access kiosks come to Arkansas

July 17, 2023

Visitors to the Van Buren County, Arkansas Circuit Court can access records, print exhibits, find court forms and apply for legal aid at a recently installed…

Ohio awards $18M for 27 EV charging stations

July 17, 2023

Ohio Governor Mike DeWine announced the future locations of 27 electric vehicle charging stations that will be installed along Ohio interstates, making Ohio…

VEON subsidiary enlists solar in mission to reach disconnected populations

July 14, 2023

Beeline Kazakhstan, a telecom firm and subsidiary of VEON, has announced its deployment of solar-powered radio relay nodes to support its efforts to bring 4G…

Fastenal boosts Q2 2023 sales, earnings

July 13, 2023

Fastenal, a provider of industrial and construction supplies and supply vending services, lifted its Q2 2023 sales and earnings over the prior year period as…

GeoCue expands European reach with Escadrone partnership for geospatial hardware, software

July 12, 2023

GeoCue, a geospatial hardware and software solutions firm, has announced its expansion in Europe via its partnership with French distributor Escadrone…

French energy group taps Siemens for EV charging stations

July 12, 2023

Engie Group, a France-based energy multinational company, has, through its Engie Vianeo EV brand, selected Siemens to equip 64 freeway rest areas throughout…

Siemens announces Sinamics S210 servo-drive system

July 11, 2023

Siemens has announced its Sinamics S210 servo-drive system for standalone and multi-axis machines, according to a press release.

Vermont allocates $7M to EV charging stations

July 11, 2023

Vermont will provide $7 million to support the installation of EV charging stations under a newly announced program to increase access to EV charging…

Pennsylvania borough to install solar powered parking kiosks

July 11, 2023

The borough of Sewickley, Pennsylvania will replace its parking pay stations with Flowbird's pay-by-plate, solar powered parking kiosks, according to a press…

Sam's Club leveraging data to boost customer shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sam’s Club knows real-time insights make for better-informed decision making and, ultimately, boost the customer’s shopping experience.

Harm reduction supplies surge in DC vending machines

July 11, 2023

Vending machines installed outside of three Washington, D.C. firehouses in April are expected to hit nearly 1,000 distributions of harm reduction supplies this…

Shell introduces futuristic EV fueling station in UK

July 10, 2023

A Shell fuel station in Fulham, U.K. has replaced its gas pumps with EV chargers equipped with solar panels and awnings as a futuristic fueling station model…