4 rules for crafting an exceptional online experience

by Daniel Brown — Editor, Networld Media Group

Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.

Samsung, Ashley Furniture unveil connected home experience for smart home automation

October 1, 2024

Samsung and Ashley Furniture have partnered to create The Connected Home Experience powered by Samsung Smart Things, demonstrated at a flagship Ashley showroom…

CarrefourSA teams with Simbe to deploy autonomous robot Tally

October 1, 2024

CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…

Ericsson, Inform partner in technology to combat money laundering, fraud

September 30, 2024

Ericsson, a provider of connectivity and other technology solutions leveraged by billions of global customers, has partnered with Inform, a developer of…

Citing automation concerns, U.S. dockworkers plan midnight strike

September 30, 2024

United States dockworkers plan to strike at midnight on Monday, with demands including higher wages and protections against automation. Affecting major ports…

Polywell Computers launches Slim-UC14L2V4c Media Player

September 27, 2024

Polywell Computers, a computer hardware manufacturer, has launched its Slim-UC14L2V4c Media Player for applications including digital signage, network…

Behind the counter: The rise of ammo vending with Grant Magers

We sat down with Grant Magers, the CEO of American Rounds, a leading company in the development and distribution of ammunition vending machines, to discuss…

IKEA, Verity partnership leverages drones for inventory management

September 25, 2024

Ikea has partnered with Swiss drone startup Verity to leverage drones for inventory management, according to Business Insider, and the Swedish home goods…

Cyngn completes 12,000 pound DriveMod Tugger at Motrec facility

September 25, 2024

Cyngn, a developer of autonomous vehicle technology for industrial organizations, has announced the completion of a 12,000-pound DriveMod Tugger at the…

Motel 6 marketing VP talks brand transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…

ICX Summit: Tapping customer feedback to drive retail wins

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

Momos raises $10M for AI-powered restaurant customer platform

September 23, 2024

Momos, an AI-powered customer platform for multi-location brands, has raised $10 million in Series A funding to help food and beverage, retail and other…

U.S. dockworkers threaten strike; concerns include automation

September 20, 2024

U.S. dockworkers have threatened to strike this week, citing concerns such as pay and automation, with PBS reporting that up to 45,000 dockworkers on the East…

Intel stock rises amid Amazon, federal deals

September 19, 2024

Intel stock prices rose this week amid news of deals with Amazon and the federal government, along with aggressive internal changes aiming to reboot the…

Amazon leverages generative AI for delivery

September 18, 2024

Amazon is leveraging generative AI to boost efficiency in deliveries, with applications including delivery route optimization and warehouse robot technology.

ICX Summit: The power of customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…

Ovation unveils AI-driven operational improvement tool for restaurants

September 17, 2024

Ovation, a guest experience platform for multi-unit restaurants, has launched Goals, an AI-driven operational improvement tool designed to automate change for…

Swipeby upgrades Voice AI phone assistants

September 17, 2024

Voice AI phone assistants are commonplace for large organizations, but now there's a version designed for small-to-medium-sized restaurants, thanks to…

IBASE debuts AGS104T for IoT Gateway family of products

September 12, 2024

IBASE, a computer hardware and solutions provider, has debuted its AGS104T unit in an expansion of its IoT solutions family.