News & Media
ATM XFS standard to transform industry
by Bradley Cooper — Editor, Connect Media
While historically a slow moving industry, the ATM industry is moving forward with a OS agnostic platform that aims to transform the industry. The platform…
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Amazon Go store opens in Washington state
February 15, 2023
Amazon has opened a suburban format Amazon Go store in the Fredrickson area of Puyallup, Washington.
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American consumers like humans over chatbots
February 10, 2023
More than two in three, 68%, of Americans have used a customer service chatbot but even more, 77%, view them as frustrating and 88% would rather interact with…
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Self-service innovation emerges faster, but 2023 brings new challenges
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels.
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Art and science of tech transformation in convenience services: Lessons from the pioneers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Introducing technology requires more than learning about new products, according to a panel of industry experts and operators. Instead, proactive operators…
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Cash isn't dead
by Daniel Brown — Editor, Networld Media Group
Despite the rise of cashless and contactless payment in recent years, cash is far from dead, according to a panel of experts convened at December's Self…
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Is 5G ready for prime time in self service?
by Daniel Brown — Editor, Networld Media Group
James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…
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Self-service equipment finds more post-pandemic niches
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Post-pandemic, consumers want to return to stores, but they are also seeking an omnichannel experience that includes self-service equipment.
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Ready for pickup lockers? What to consider
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A panel of decision makers who have taken the plunge with the nascent pickup locker technology shared their experiences during the recent Self-Service…
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How to use category management in micro markets and vending
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Advances in category management software provide the tools to allow operators to have the most profitable product mix for both micro markets and vending…
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Mobile pay and self-service kiosks: Partners or competitors?
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Both mobile pay and kiosks have a role to play in today’s retail environment, but experts offered different views on whether or not the current customer demand…
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Game plan for introducing automated retail
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
As consumers become familiar with self service, retailers must rely on their employees to educate customers.
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Farmer’s Fridge’s Luke Saunders wows Summit attendees
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Luke Saunders, founder and CEO of Farmer's Fridge, described how he revolutionized the fresh food vending business during the recent Self-Service Innovation…
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Exhibit floor sizzles with excitement at Self-Service Innovation Summit
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors demonstrated advances in…
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Summit honors 2022 Self-Service Innovation Award winners
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Winners of the third annual Self-Service Innovation Awards accepted their plaques during the Self-Service Innovation Summit in Hollywood, Florida.
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How O’Hare taps self-service to meet the post pandemic customer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Chicago's aviation department responded to COVID by upgrading vending and self-checkout options that have largely restored concessions sales to pre-COVID…
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Drone delivery: Consumers want it, retailers making it happen
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
For years drone makers have been heralding how the technology can help the retailer struggling with faster and more efficient delivery. Consumers want it and…
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Defining metaverse in the retail realm
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
One of the top buzzwords in retail today, if not the top, is metaverse — the emerging virtual customer experience. Retailers are moving into the new dimension…
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Frank Mayer updates logo and website design
July 11, 2022
Frank Mayer and Associates Inc., a provider of point-of-purchase displays, digital signage and self-serve kiosks, has changed its logo and its website design…
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Arizona police arrest 3 men for using construction equipment to steal ATMs
May 17, 2022
Arizona police have arrested three men who allegedly used construction equipment to steal three ATMs in Mesa and one in Pinal County.
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