Self-service is evolving: Say hello to the Automated Retail and Kiosk Innovation Show!

by Sandra Carpenter — Editor, Networld Media Group

The Self-Service Innovation Summit is now the Automated Retail and Kiosk Innovation Show (ARKI), an event focused on the future of automated retail, December…

AI-powered coffee kiosk aims to redefine vending

April 17, 2025

CERĒS Robo Coffee Shop, a smart kiosk utilizing artificial intelligence to prepare specialty coffee beverages, has been introduced as a potential evolution of…

The AI Advantage in Retail: Driving Engagement, Loyalty, and Sales

Retailers face mounting challenges as consumer expectations rise. But there’s good news. Small, strategic interventions at key moments in the customer journey…

Presented by NICE

Harnessing the Combined Power of Mobile Apps and Kiosks for QSRs

While self-service programs offer countless advantages for quick service restaurants (QSR), it’s no secret they can be a costly investment up front. As a…

Ampersand introduces robotic coffee kiosk at DFW Airport

April 15, 2025

Fort Worth-based coffee brand Ampersand has launched an advanced robotic coffee kiosk, named Gizmo, at Dallas Fort Worth Airport's Terminal C, according to an…

GNC deploys Corvus Robotics drones to manage inventory

April 14, 2025

GNC, a global health and wellness retailer, is deploying the Corvus One autonomous inventory management system to gain greater accuracy and efficiency in…

Kura Sushi launches limited-time 'Kura Reserve' platform

April 11, 2025

Kura Sushi USA Inc., known for its revolving sushi bars and technology-driven dining, has introduced Kura Reserve, a limited-time platform featuring premium…

Virtual dressing room global market to hit $42M by 2030

April 7, 2025

The global market for virtual dressing room for e-commerce is projected to hit $4.165 million by 2030 with an annual growth rate of 14.2% in the next five…

Cicis Pizza wins Visionary in Technology Award for cutting-edge restaurant innovations

April 3, 2025

Cicis Pizza was awarded the Visionary in Technology Award by XRobotics, a provider of robotic solutions for pizza restaurants, at the Pizza Marketplace Top 10…

LG launches commercial robotic vacuum for hotels, developed with Marriott Design Lab

April 3, 2025

LG Electronics USA has launched a commercial-grade robotic vacuum cleaner designed for the hospitality industry, according to a press release. Developed in…

UltronAI founder on how AI, computer vision enhance retail checkout, reduce shrink, optimize operations

In this episode of the CX Innovators podcast, Marios Savvides, founder, chairman and CTO at UltronAI, shares insight with RetailCustomerExperience.com editor…

Samsung Electronics co-CEO Han Jong-Hee dies at 63

March 25, 2025

Han Jong-Hee, co-CEO of Samsung Electronics, passed away on Tuesday due to cardiac arrest, according to a CNN Business report. Han, 63, had overseen Samsung's…

Artly AI debuts upgraded robotic hand for Barista Bot

March 18, 2025

Artly AI, an AI robotics company specializing in service industry automation, has showcased its robotic hand upgrade for its Barista Bot at the Nvidia GPU…

Tangshan sees rapid robotics growth across industries

March 7, 2025

Tangshan, China's robotics sector is expanding rapidly, with applications ranging from automated cooking and vending to industrial and emergency response. The…

Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…

Presented by Crane Payment Innovations

The rise of self-serve agents: Say hello to your helpful digital doppelganger

by Brian Browning — VP of Enterprise Solutions, Apply Digital

The emergence of autonomous, ‘agentic’ AI-driven digital assistants, capable of managing complex, multi-step tasks with minimal human input, are coming. Apply…

Exotec launches next-gen all-in-one robot for warehouses

February 26, 2025

Exotec, a global warehouse robotics provider, has launched the next generation of its Skypod System, that offers higher performance, improved storage density…

Veesual bumps up virtual try-on features

February 17, 2025

Veesual, a Paris-based AI-powered virtual try-on platform, has added two features, switch model and multi-sizing, to its platform.

Instacart leader talks Caper Cart and why it may be the game-changer for grocery retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Nick Nickitas, general manager, local independent grocery, at Instacart, shares insight with…

How to leverage AI, automation to prevent common customer experience challenges

by Ed Durbin — Vice president and general manager of industry strategy for retail and consumer goods, Talkdesk

By blending the precision and scalability of automation with the empathy and creativity of human agents, retailers can remain agile, resilient, and prepared to…