Behind the counter: The rise of ammo vending with Grant Magers

We sat down with Grant Magers, the CEO of American Rounds, a leading company in the development and distribution of ammunition vending machines, to discuss…

IKEA, Verity partnership leverages drones for inventory management

September 25, 2024

Ikea has partnered with Swiss drone startup Verity to leverage drones for inventory management, according to Business Insider, and the Swedish home goods…

Cyngn completes 12,000 pound DriveMod Tugger at Motrec facility

September 25, 2024

Cyngn, a developer of autonomous vehicle technology for industrial organizations, has announced the completion of a 12,000-pound DriveMod Tugger at the…

Motel 6 marketing VP talks brand transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…

ICX Summit: Tapping customer feedback to drive retail wins

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…

SSIS: Gong cha's digital transformation, a conversation with Rebecca Kahn

by Sandra Carpenter — Editor, Networld Media Group

In anticipation of her keynote address at the Self Service Innovation Summit this December, Kiosk Marketplace sat down with Gong cha's Rebecca Kahn to discuss…

Momos raises $10M for AI-powered restaurant customer platform

September 23, 2024

Momos, an AI-powered customer platform for multi-location brands, has raised $10 million in Series A funding to help food and beverage, retail and other…

U.S. dockworkers threaten strike; concerns include automation

September 20, 2024

U.S. dockworkers have threatened to strike this week, citing concerns such as pay and automation, with PBS reporting that up to 45,000 dockworkers on the East…

Intel stock rises amid Amazon, federal deals

September 19, 2024

Intel stock prices rose this week amid news of deals with Amazon and the federal government, along with aggressive internal changes aiming to reboot the…

Amazon leverages generative AI for delivery

September 18, 2024

Amazon is leveraging generative AI to boost efficiency in deliveries, with applications including delivery route optimization and warehouse robot technology.

ICX Summit: The power of customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…

Ovation unveils AI-driven operational improvement tool for restaurants

September 17, 2024

Ovation, a guest experience platform for multi-unit restaurants, has launched Goals, an AI-driven operational improvement tool designed to automate change for…

Swipeby upgrades Voice AI phone assistants

September 17, 2024

Voice AI phone assistants are commonplace for large organizations, but now there's a version designed for small-to-medium-sized restaurants, thanks to…

IBASE debuts AGS104T for IoT Gateway family of products

September 12, 2024

IBASE, a computer hardware and solutions provider, has debuted its AGS104T unit in an expansion of its IoT solutions family.

ICX Summit: How sustainability plays into the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shawn Nelson, founder and CEO of Lovesac, a keynote speaker at the ICX Summit, shared insight on how sustainability impacts the retail customer experience.

Xerox announces Taktiful Software Solutions partnership

September 10, 2024

Xerox has partnered with Taktiful Software Solutions to expand the company's footprint in digital embellishment.

Qualcomm, Samsung, Google collab on mixed reality smart glasses

September 9, 2024

Qualcomm has partnered with Samsung and Google for mixed reality tech development, and according to The Verge the collaboration was unveiled as taking the form…

Cyngn patent targets autonomous vehicle sensor data

September 6, 2024

Cyngn, an autonomous vehicle tech developer, has announced its 20th U.S. patent, which covers a method to preserve accuracy of autonomous vehicle sensor data…

Verizon announces $20B Frontier Communications acquisition

September 5, 2024

Verizon announced its $20 billion all-cash acquisition of Frontier Communications today, a move which USA Today says is intended to strengthen Verizon's fiber…

Wallace & Gromit tackle AI, automation, robotics in upcoming Netflix film

September 5, 2024

Wallace & Gromit, the claymation children's characters created by Oscar-winning Aardman Studios, are tackling themes of AI and automation in their new film…