Digital innovation in travel: Is the next frontier airport dining?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Next month, Neil Thompson of HMSHost will share his insights about what future innovations are in store for airports during a keynote presentation at the…

Self-Service Innovation Summit to highlight hundreds of lessons from self-service device deployments

November 2, 2023

This year's Self-Service Innovation Summit will include a special session entitled "Lessons from 100s of Self-Service Device Deployments," to include real-life…

How self service put GameTime back on a fast growth track

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mike Abecassis, owner of GameTime and General Vending, will deliver the opening keynote at the Self-Service Innovation Summit at the Loews Coral Gables on Dec.

What’s hot with self service innovation? Don’t miss December Summit

October 18, 2023

In the ever-changing world of self service, innovations such as artificial intelligence, machine learning and 5G telemetry are just some of the technologies…

Product shrink in micro markets: What can you do? Don’t miss this SSIS session!

October 10, 2023

Micro markets offer more product variety than vending machines or other self-serve foodservice formats, which is why they continue to expand at a fast pace in…

How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit

September 27, 2023

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services…

On the leading edge? Don’t miss the Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The annual Summit has gained a following as a global brainstorming session for everyone and everything having to do with self-service technology.

Call for nominations for Automation & Self-Service Awards

Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service…

Self-service innovation emerges faster, but 2023 brings new challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Thought leaders during the Executive Roundtable offered positive predictions for 2023 and beyond as consumer acceptance of self service reaches new levels.

Art and science of tech transformation in convenience services: Lessons from the pioneers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Introducing technology requires more than learning about new products, according to a panel of industry experts and operators. Instead, proactive operators…

Cash isn't dead

by Daniel Brown — Editor, Networld Media Group

Despite the rise of cashless and contactless payment in recent years, cash is far from dead, according to a panel of experts convened at December's Self…

Is 5G ready for prime time in self service?

by Daniel Brown — Editor, Networld Media Group

James Weaver of Cradlepoint described the science and current state of 5G, from rapidly growing mid-band networks to powerful benefits like edge computing and…

Self-service equipment finds more post-pandemic niches

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Post-pandemic, consumers want to return to stores, but they are also seeking an omnichannel experience that includes self-service equipment.

Ready for pickup lockers? What to consider

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of decision makers who have taken the plunge with the nascent pickup locker technology shared their experiences during the recent Self-Service…

How to use category management in micro markets and vending

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Advances in category management software provide the tools to allow operators to have the most profitable product mix for both micro markets and vending…

Mobile pay and self-service kiosks: Partners or competitors?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Both mobile pay and kiosks have a role to play in today’s retail environment, but experts offered different views on whether or not the current customer demand…

Game plan for introducing automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As consumers become familiar with self service, retailers must rely on their employees to educate customers.

Farmer’s Fridge’s Luke Saunders wows Summit attendees

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Luke Saunders, founder and CEO of Farmer's Fridge, described how he revolutionized the fresh food vending business during the recent Self-Service Innovation…

Exhibit floor sizzles with excitement at Self-Service Innovation Summit

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit stayed busy between education sessions by visiting the exhibit area where vendors demonstrated advances in…

Summit honors 2022 Self-Service Innovation Award winners

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Winners of the third annual Self-Service Innovation Awards accepted their plaques during the Self-Service Innovation Summit in Hollywood, Florida.