News & Media From Daniel Brown
Why voice interaction is the future of self-service
by Daniel Brown — Editor, Networld Media Group
Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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Voice AI to dominate industry in coming year, says SoundHound AI exec
by Daniel Brown — Editor, Networld Media Group
Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…
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Self-Service Innovation Summit executive panel to share future predictions, strategy insights
by Daniel Brown — Editor, Networld Media Group
This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…
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How AI and voice-speech interaction is transforming kiosk customer experience
by Daniel Brown — Editor, Networld Media Group
AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…
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Microsoft woos digital signage providers with AI-fueled, omnichannel workplace strategy
by Daniel Brown — Editor, Networld Media Group
I received a firsthand look into Microsoft's big AI strategy, including Copilot AI, integrated workplace software stacks, and omnichannel communications…
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SLD chief shares digital signage strategies for banks, retail
by Daniel Brown — Editor, Networld Media Group
The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a…
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Building customer loyalty with rewards that matter
by Daniel Brown — Editor, Networld Media Group
The 2024 Interactive Customer Experience Summit included a panel entitled “Building customer loyalty with rewards that matter.” Each panelist shared their…
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CX executive roundtable highlights CX innovations, future trends at ICX Summit
by Daniel Brown — Editor, Networld Media Group
At this year's ICX Summit, hosted in Charlotte, North Carolina by Networld Media Group, a roundtable discussion featuring industry leaders in customer…
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Wi-Charge cofounder shares expansion, future of wireless power for digital signage
by Daniel Brown — Editor, Networld Media Group
Ori Mor, co-founder and VP research and development at Wi-Charge, joined Digital Signage Today editor Daniel Brown via videolink to discuss the invention…
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Emerging technologies revolutionizing the shopping experience
by Daniel Brown — Editor, Networld Media Group
AI is here to stay, but it’s moving so fast, it’s hard to know where it’s going. From our daily lives as consumers to our operations in business, it’s hard to…
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4 rules for crafting an exceptional online experience
by Daniel Brown — Editor, Networld Media Group
Four rules for exceptional online experiences from the ICX/BCX summit in Charlotte, North Carolina, hosted by Networld Media Group.
read nowMike Slovin on smart cities, smart homes, AI, and sustainability
by Daniel Brown — Editor, Networld Media Group
The rise of smart cities, smart homes, and smart businesses has been fueled by the explosive growth of AI, the IOT, and related tech. Mike Slovin, VP and GM at…
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ICX Summit: Future of retail with Steven King
by Daniel Brown — Editor, Networld Media Group
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld…
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Automation tech for defense: A closer look
by Daniel Brown — Editor, Networld Media Group
Prompted by the cybersecurity updates to the MQ-9A UAV used by the U.S. Military, we reached out to Josh Lospinoso, CEO at Shift 5, who joined us via email…
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Balancing the human touch with AI — a Q and A with Marbue Brown
by Daniel Brown — Editor, Networld Media Group
Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of…
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Cybersecurity in the age of AI: emerging threats and solutions
by Daniel Brown — Editor, Networld Media Group
We spoke to cybersecurity expert Khurram Mir about the evolving world of cybersecurity in the age of AI.
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How to transform retail customer experience using AI, digital signage, self-service
by Daniel Brown — Editor, Networld Media Group
We reached out to Greg Jones, CEO at tutch, to learn how retailers are leveraging digital signage, self-service, and AI for powerful customer experiences.
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Designing your digital signage ecosystem for success
by Daniel Brown — Editor, Networld Media Group
Industry experts share insights for the seven top strategies to build your digital signage ecosystem for success, whatever your project.
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