AI

Swipeby upgrades Voice AI phone assistants

Swipeby's customer dashboard allows users to customize their AI-driven phone system. Photo: Swipeby

September 17, 2024

Voice AI phone assistants are commonplace for large organizations, but now there's a version designed for small-to-medium-sized restaurants, thanks to Swipeby's upgraded Voice AI Phone System, according to a company press release. It offers a more human-like experience and enables staff to focus on their jobs instead of answering the phone.

"A busy location relying on staff to answer calls often results in missed orders or order mistakes," Swipeby Founder and CEO Carl Turner said in a company press release "Our Voice AI Phone System helps a business provide customers with the answers they need quickly and in a convenient way. Now it provides a more human feeling experience that enhances the customer experience."

The Voice AI Phone System may have the voice of an owner or an AI voice to interact with customers, who may also request to speak in Spanish.

"We have small chain businesses and fledging franchises that love how this gives them consistency across all of their units," Turner said. "It provides all businesses with a professional image and saves staff time."

Swipeby is a turnkey solution providing AI-driven business services.