Payments
Steak 'n Shake to add PopPay facial recognition self-order kiosks
June 23, 2023
Steak 'n Shake will offer PopPay, a facial recognition payment acceptance service, on its self-ordering kiosks in select locations in the Orlando market, with plans to expand to more than 300 corporate locations, according to a press release.
PopPay is an opt-in service from PopID that enables consumers to scan their face to automatically sign into their loyalty reward account and see their past orders, making the ordering process as convenient as possible. When a guest checks in with PopID, they also have the option to use PopPay to automatically complete their payment.
"When using PopID check in, a guest does not need to use their phone or take out their wallet as part of the ordering process," Keith Correia, chief information officer for Steak 'n Shake, said in the press release. "They will automatically be checked in for loyalty rewards and they can choose to make an automated payment with PopPay. A guest can even see their past orders and quickly reorder their favorite menu items."
In addition to enhancing the guest experience and improving order throughput, PopPay helps to reduce fraud and offers lower payment processing fees.
