Self-Service

Refuel c-store chain intros self-checkout kiosks

Image provided by Mashgin.

August 2, 2023

Refuel, a South Carolina-based convenience store chain with more than 200 stores in five states, will deploy 15 Mashgin touchless self-checkout kiosks at 10 locations, according to a press release. Refuel customers now have the choice to use Mashgin self-checkout machines to purchase packaged items and grab-and-go foods, pay for fuel purchases and use their Refuel Rewards card to earn or redeem points. Customers have the option to pay using a credit or debit card, mobile wallet or cash.

Using multiple cameras to build a 3D image of items, Mashgin identifies food and goods with 99.9% accuracy and rings everything up simultaneously. There is no need to find and scan barcodes; customers simply place their items down on the Mashgin kiosk tray and are instantly ready to pay.

Transactions on Mashgin are up to 400% faster than a typical cashier and are proven to increase customer throughput by 96%, according to the press release.

"Mashgin offers our customers an additional way to check out that ensures they can get back on the road quickly. At the same time, Mashgin's self-checkout frees up our store staff to dedicate even more time to dedicating excellent service and support to our customers," Jon Rier, CFO at Refuel, said in the press release.

Refuel tested Mashgin's self-checkout terminals at stores in December 2022 and is exploring options to expand the technology to more stores. The technology is currently live at five stores.