Self-Service

Mews intros hospitality check-in/checkout kiosk

Logo: Mews

November 29, 2023

Mews, a Prague-based hospitality technology provider, has unveiled its next-generation kiosk solution for check-in and check-out, by guests or by staff, according to a press release.

Guests can search for their reservation using their last name only using Mews Kiosk and cut their own room keys by following the on-screen guidance.

This has contributed to an average check-in time of just over two minutes, a minute faster than previously.

Hotels will also benefit from a more cohesive branding and opportunities to boost revenue. For instance, properties can curate their kiosk imagery, making a more engaging guest experience.

A customizable screensaver allows hotels to play branded videos when the kiosks aren't in use, which lets hotels promote additional services and upgrades. These upsells can be purchased during the kiosk check-in process.

When combined with Mews terminals, a fully automated, integrated card reader, hotels remove the manual processing of card payments, reducing human error and duplicate billing.