Self-Service

Grow Financial Federal Credit Union selects NCR Atleos for ATM-as-a-service

Photo: Adobe Stock

January 24, 2024

Grow Financial Federal Credit Union, based in Tampa, Florida, selected NCR Atleos for its ATM-as-a-service to transform its self-service banking. With this partnership, the credit union aims to simplify management and maintenance of its ATMs and ITMs, according to a press release.

"We exist to serve people, not profit. This commitment drives us to make sure our self-service banking options are reliable, member-centric and easy to use," Doug Tilden, EVP and CFO at Grow Financial Federal Credit Union, said in the release. "Through our partnership with Atleos, we're not only improving the member experience at self-service touchpoints but also enhancing efficiencies and reducing complexity. It's a powerful win-win."

"Atleos is uniquely positioned to run an institution's self-service banking more efficiently and effectively than anyone else in the market," Steven Nogalo, general manager of North America for Atleos, said in the release. "Relying on us to take over the distribution, installation, maintenance and cash management of Grow Financial's fleet will make self-service banking more accessible to members and free significant bandwidth for the credit union. Employees can in turn focus more on their core business objectives such as strong member service and growth."

NCR officially separated into two companies in late 2023, with Atleos handling ATMs and Voyix focusing on digital banking.