Automated Retail & Kiosk Innovation Show

Brainstorm ‘Blue Ribbon’ customer service for unattended retail at Self-Service Innovation Summit

During the Self-Service Innovation Summit, Dec. 4-6 in Miami, a panel of retail and technology experts will explore ways retailers are addressing this challenge during a session, "Blue Ribbon Customer Service for Unattended Retail," scheduled for 1 p.m. on Tuesday, Dec. 5 at the Loews Coral Gables.

Image: Networld Media Group

November 22, 2023

Retailers have expanded their marketing formats to include both online and physical touchpoints, including self-serve kiosks. Ensuring consistent customer experience across all of these touchpoints has emerged as a critical issue.

During the Self-Service Innovation Summit, Dec. 4-6 in Miami, a panel of retail and technology experts will explore ways retailers are addressing this challenge during a session, "Blue Ribbon Customer Service for Unattended Retail," scheduled for 1 p.m. on Tuesday, Dec. 5 at the Loews Coral Gables.

Panelists include:

• Sassan Rahimzadeh, president, ARYA Cleaners.
• Alejandro Rodriguez, founder and CEO, Amerikiosks Corp.
• Sean Albertson, founder and CXO, CX4ROCKS.
• Dmitry Koshkin, managing director, friendlyway USA.

Elliot Maras, editor of Kiosk Marketplace and Vending Times, will moderate the panel.

To register for the Summit, click here.