News & Media
Why a loyalty program is a 'must have' for retailers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast, Len Covello, CTO at Engage People, shares expert insights on what a successful loyalty program should provide to…
Presented by Engage People
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The AI winter is coming and retailers need a plan
by Erik Nieves — Founder and CEO at Plus One Robotics, Plus One Robotics
To navigate the AI winter and emerge stronger, retailers should invest in automation that has already proven operational value. This is a time to prioritize…
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Kroger shuttering automated delivery fulfillment centers, expanding third-party delivery
November 24, 2025
Kroger is closing three automated delivery fulfillment centers it runs with Ocado, a British online supermarket and tech company.
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Steven King on leading ARKI and the future of automation
Steven King joins The Automation and Self-Service Podcast to discuss ARKI’s rebrand and how automation, AI and human connection are driving the next phase of…
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Modulate expert shares insight on responsible AI in voice channels
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast, Mark Frumkin, director of customer success at Modulate, shares expert insight on how online retailers can deploy…
Presented by Modulate
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Steven King to keynote, co-host ARKI 2025: A new era for automated retail and kiosk innovation
by Sandra Carpenter — Editor, Networld Media Group
Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining self-service and retail.
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Classic meets modern: How vending is evolving in the age of AI
by Sandra Carpenter — Editor, Networld Media Group
As the industry shifts from analog to intelligent, always-connected devices, Carpenter and Laszig look ahead to what's next for automation, from expanding…
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AiFi introduces ‘eddie’ API to power frictionless checkout, loss prevention
October 1, 2025
AiFi has launched eddie, an API that applies artificial intelligence to real-time spatial data, enabling physical spaces such as stores and stadiums to…
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Screenverse co-founders talk DOOH strategy, challenges, innovations ahead
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the Digital Signage Today podcast Screenverse CEO David Weinfeld and Screenverse President Adam Malone share insight on the shift of digital…
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Fanuc America showcases food-grade robotics, automation solutions
September 23, 2025
Fanuc America, a leader in industrial automation, will demonstrate food-grade robots and automation solutions at Pack Expo Las Vegas from Sept. 29 through Oct.
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The human touch: How kiosks are transforming retail, restaurants
by Mandy Wolf Detwiler — Editor, Networld Media Group
Self-service kiosks have evolved from a novelty to an essential tool in retail and restaurants, streamlining operations and improving customer experience by…
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Keeping kiosks always on: a conversation with Smart Charging Technologies
by Sandra Carpenter — Editor, Networld Media Group
In the newest episode of the Automation and Self Service Podcast, Sandra Carpenter, editor of Kiosk Marketplace, talks with Micah Larsen, MBA, sales director…
Presented by Switch Always On
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Automated Retail & Kiosk Innovation Awards extend call for submissions
September 3, 2025
The nominations deadline for the Automated Retail & Kiosk Innovation (ARKI) Awards has been extended to Friday, Sept. 12. This gives innovators more time…
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Simbe brings real-time visibility to fresh departments, tackling shrink, food waste
by Sandra Carpenter — Editor, Networld Media Group
Grocers facing high shrink and labor costs in fresh food departments are turning to Simbe’s blend of robots and sensors, a self-service style solution that…
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How AI can help in operational efficiency, labor productivity, productized compliance
August 28, 2025
In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…
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The future of campus dining? PizzaForno thinks it’s a 24/7 pizza vending machine
On this episode of the Automation and Self Service Podcast, we're diving into one of the hottest trends in food tech: 24/7 pizza vending. My guest is Travis…
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Celebrating the future of self-service: Nominations for the 2025 ARKI awards closing soon
by Sandra Carpenter — Editor, Networld Media Group
Nominations are closing soon for the Automated Retail & Kiosk Innovation (ARKI) Awards, a celebration of the companies, technologies and visionary innovators…
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The future of travel is here: Don't miss this webinar on airport kiosk transformation
by Sandra Carpenter — Editor, Networld Media Group
August 21, 2025
Discover how to stay ahead of the curve and design an airport experience that is smarter, more accessible and truly future-ready.
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From vending to vision: How automated retail can go beyond convenience
by Sandra Carpenter — Editor, Networld Media Group
Keynote speaker Josh Rosenberg shares insight on his upcoming session at the 2025 Automated Retail and Kiosk Innovation Show, where he'll discuss how operators…
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How AI turning labor from cost center into growth driver for multi-location businesses
August 15, 2025
AI is transforming how multi-location businesses — restaurants, retailers, hotels, etc.— manage their most significant controllable cost: labor. Instead of…
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