Compass Group USA News & Media

Coffee machine camera irks Amazon warehouse employees

February 22, 2024

Workers at an Amazon warehouse in Maple Grove, Minnesota, have complained about a camera in a coffee machine operated by Canteen. The employees felt the camera…

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Customer expectations for convenience services: Can you deliver?

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Improved technology creates new opportunities to meet customer expectations for micro markets, vending and more. A panel explores how during the Self-Service…

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How to meet customer expectations for micro markets, vending and more: Don’t miss the Self-Service Innovation Summit

September 27, 2023

Customer preferences nowadays are more diverse than ever, with calls for gluten-free, sustainability, functional and more. How can a convenience services…

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Introducing tech? How to get the team on board

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Convenience services operators know they need to use technology. The biggest challenge is getting employee buy-in. Experts offer some insights.

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