Transforming high-traffic operations: The power of strategic self-service
by Mandy Wolf Detwiler — Editor, Networld Media Group
A panel of experts at the Automated Retail & Kiosk Innovation Show Dec. 10-12 will discuss how strategically deploying smart self-service solutions can elevate customer experience and unlock new revenue in high-traffic, diverse venues like airports and hospitals by focusing on user needs, strategic placement and 24/7 service quality.
read nowMore Event News
The AI winter is coming and retailers need a plan
by Erik Nieves — Founder and CEO at Plus One Robotics, Plus One Robotics
To navigate the AI winter and emerge stronger, retailers should invest in automation that has already proven operational value. This is a time to prioritize solutions that are proven to scale over speculative prototypes.
read nowMore Commentary
Why a loyalty program is a 'must have' for retailers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast, Len Covello, CTO at Engage People, shares expert insights on what a successful loyalty program should provide to shoppers.
