Steven King to keynote, co-host ARKI 2025: A new era for automated retail and kiosk innovation
by Sandra Carpenter — Editor, Networld Media Group
Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining self-service and retail.
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Classic meets modern: How vending is evolving in the age of AI
by Sandra Carpenter — Editor, Networld Media Group
As the industry shifts from analog to intelligent, always-connected devices, Carpenter and Laszig look ahead to what's next for automation, from expanding product categories to sustainability and machine design.
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The Future of Customer Trust: Responsible AI in CX Voice Channels
As retailers adopt AI in customer service, the challenge goes beyond efficiency—it’s about trust. Customers expect fast, frictionless support, but also transparency, fairness, and fraud protection. In this session, Mike Pappas and John Walter explored how retailers can responsibly use AI to balance compliance with innovation.
